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Ebi.Ai

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similarweb
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Paid
43.7K
#59

EBI.AI is a platform that offers AI assistant services to help businesses automate customer enquiries, personalize customer journeys, and increase loyalty while saving costs.

FEATURES

  • 💬 AI Assistant for Customer Support: EBI.AI offers an AI assistant that can handle 35% of calls outside of customer contact center hours, leading to happier customers and lower costs.
  • 📈 High ROI: Clients have achieved up to 533% ROI within 6 months of launching EBI.AI’s AI assistant, resulting in significant cost savings.
  • 🌐 Multichannel Support: The AI assistant can automate 99% of customer inquiries and reach customers across multiple channels, providing instant answers and enhancing the customer experience.
  • 💰 Cost Savings: Using an AI assistant can save businesses almost £50,000 in direct costs within just 6 months, making it a cost-effective solution for customer support.
  • 🚀 Quick Launch: Businesses can launch EBI.AI’s AI assistant in minutes, allowing for rapid implementation and immediate benefits.

USE CASES

  • 📞 AI Assistant: Efficiently handle 35% of calls outside of customer contact centre hours, saving you time and money.
  • 💼 AI Assistant: Automate 99% of customer enquiries, reducing response times and improving customer satisfaction.
  • 📈 AI Assistant: Personalise customer journeys to cross-sell, upsell, and increase loyalty, driving revenue growth.
  • 🌐 AI Assistant: Use multiple channels to reach customers wherever they are, even on the go, providing instant answers across different locations and services.
  • 🚀 AI Assistant: Launch in minutes and start saving with an AI assistant, experiencing immediate cost savings and improved efficiency.

ADDITIONAL INFO

Release
2001
Location
UK
Employees
11 - 50
Tech Used
PHP, Mustache, WordPress
Platforms
Laptop
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FAQ

An AI assistant is a virtual assistant that can handle customer support, answer FAQs, and provide instant, confident responses to queries
After submitting your website URL, your AI assistant will be integrated into your website within a short period. You can customize it with your brand colors and give it a name
The dashboard allows you to view all the data collected by your AI assistant, track hot topics, busy times of the day or days of the week, and monitor progress

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