Zia
Zia is an A.I. tool for Zoho Desk that uses contextual analysis to process customer questions, identify sentiment, assign appropriate tags, suggest solutions, and provide predictions for decision-makers.
Zia is an A.I. tool for Zoho Desk that uses contextual analysis to process customer questions, identify sentiment, assign appropriate tags, suggest solutions, and provide predictions for decision-makers.
Forethought.ai is a generative AI platform for CX automation that resolves common customer service tickets automatically and routes complex or high-priority support inquiries to the right agent, driving efficiency and ROI for top support teams.