Corti.ai is a software platform that leverages artificial intelligence to aid healthcare personnel during patient interviews, providing decision support, automating documentation, and analyzing interactions to improve patient care and operational efficiency
FEATURES
✨ The AI Co-Pilot: Corti’s clinically proven AI guide augments, automates, and analyzes virtual care and face-to-face patient engagements.
🚀 Route patients to care, faster: Corti’s tools help in routing patients to care more quickly.
🔍 Comprehensive QA: Analyze every call for comprehensive quality assurance, eliminating random sampling.
📝 Automate documentation and coding: Corti’s AI automates documentation and coding, allowing healthcare professionals to focus on the patient and situation.
🧠 Decision support: Corti provides an extra safety net with real-time suggestions and decision support, based on powerful AI models trained on a large volume of patient data and consultation audio.
USE CASES
💻🩺 Virtual Care: Corti’s AI Co-Pilot is a clinically proven AI guide that augments, automates, and analyzes virtual care and face-to-face patient engagements. It provides decision support, automates documentation and coding, and analyzes every call for comprehensive QA. Corti’s AI can route patients to care faster, improve productivity of patient encounters by +10%, and provide an extra safety net with real-time suggestions.
🚨👮♂️ Public Safety: Corti Engage Triage is the world’s most advanced public safety triaging platform. It automatically analyzes all calls, identifying protocols and cases with over- and under-triage, helping to reduce inaccuracies. Corti Clear offers an AI-driven quality assurance tool that reviews 99% of calls for service, protocol adherence, and overall quality. Corti’s AI can measure how well call-takers stick to the protocol, and where they need help and training to increase adherence. Agencies using Corti can automate peer review and engagement, leveraging the command center to continually enhance quality through peer evaluations.
📝🩺 Health Advice Lines: Corti’s AI is capable of automating the documentation that health advice line staff needs to fill out during each patient engagement. During the call, Corti will listen-in, take notes, structure them in the right format (e.g SOAP notes), and populate the right fields; reducing the documentation burden by up to 50% per engagement. Corti’s AI can monitor calls and consultations in real-time to automatically complete compliance, find gaps and risks, and file them in the documentation. Corti’s AI highlights the calls and their key moments in an intuitive dashboard specifically designed for training new colleagues.
🤖💬 Human-Chatbot Interaction: A systematic literature review of 83 papers that focus on how users interact with chatbots found that users prefer chatbots that are perceived as human-like, empathetic, and trustworthy. Users also prefer chatbots that are easy to use, provide accurate information, and are responsive to their needs
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