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Collab.com

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47.8K
#55
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Collab is a contact center software that enables digital transformation, balances automation and human interaction, and provides enhanced customer experiences through omnichannel solutions, AI, and CRM integration

USE CASES

  • ✨ Enhanced Experiences: Collab Contact Center Software enables digital transformation and helps achieve the right balance between automation and human interaction, providing enhanced customer experiences.
  • 🤝 Omnichannel Solution: Make it simple and easy for customers to connect by relying on Collab’s omnichannel solution, which allows consistent and personalized interactions across any channel.
  • 📈 Data-Driven Insights: Rely on data-driven insights to improve customer satisfaction and employee engagement, empowering your teams to provide seamless experiences.
  • 🤖 AI Integration: Benefit from AI integration to enhance customer interactions and streamline processes within the contact center.
  • 🌍 Global Reach: Collab has partners in 40 countries, offering its contact center solutions to companies worldwide.

ADDITIONAL INFO

Release
2003
Location
Portugal
Employees
51 - 200
Annual Rev
15M - 25M
Platforms
Laptop
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FAQ

To use ActiveCollab, you can visit their website and follow the instructions provided for activation and subscription.
OneContact is a brand name for each product in Collab's ecosystem, such as OneContact CC and OneContact PBX. Nubitalk is the name of Collab's cloud platform.
To work at Collab, you can visit their careers page and apply for available positions.

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