Analytics
mowaAI
MowaAI is an AI data analyst that aims to simplify data analysis and elevate the level of data literacy within organizations.
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ClientZen
ClientZen is a platform that uses AI to consolidate and analyze customer feedback from various channels, helping businesses identify and address customer pain points more efficiently and effectively.
USE CASES
- 📊 Customer Insights: ClientZen helps consolidate feedback from various channels and teams, enabling the identification of emerging trends and potential customer pain points.
- 🤖 Automated Tagging: The platform offers fully automated tagging of feedback, saving hours and ensuring valuable insights are not missed.
- 🎉 Release Analysis: It allows easy measurement of customer sentiment towards product releases, enabling the understanding of the impact on customer happiness or complaints.
- 📈 Trend Spotting: ClientZen helps spot emerging trends and potential customer pain points, allowing businesses to stay ahead of evolving customer needs.
- 🎯 Customer Validation: The tool validates the topics that matter the most for any customer segment, providing valuable insights for product development and customer satisfaction.
ADDITIONAL INFO
Release
2020
Location
Romania
Employees
1 - 10
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FAQ
ClientZen offers the following functionalities: auto-tagging, ticket management, sentiment analysis, multi-channel communication, customer feedback, team management, topic clustering, and timeline view.
ClientZen helps uncover customer pain points with automated feedback tagging and sentiment analysis. It enables you to meticulously track every aspect of your customer journey, ensuring no detail is missed.
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