Kore.ai is an enterprise-level conversational AI platform that offers cutting-edge technology through both voice and digital channels to automate processes for customer interactions, with a GUI-based bot builder that enables business users and developers to build context-aware, rich messaging, enterprise-grade bots.
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Rank: #8
Visits: 153.1K 
Gladly has introduced Gladly Sidekick, a new AI and automation platform that enables personalized self-service and works alongside their people-centered platform, Gladly Hero, to deliver personalized agent-assisted customer service
Ask Rank: #7 Visits: 211.2K 
Operative Intelligence is an AI-powered contact center analytics platform that can automatically identify the root cause and reasons for customer inquiries, requiring no model training or business tagging of data and having an ROI built into its insights, and can be deployed by a business in two weeks.
Ask Rank: #25 Visits: 9.2K 
Sapling.ai is an AI-powered language model copilot and API for businesses that provides integrations with popular messaging and CRM platforms, a free AI-powered spelling and grammar checker, and offers on-premises/self-hosted deployments for enterprise teams.
Freemium Rank: #5 Visits: 856.8K 