Operative Intelligence is an AI-powered contact center analytics platform that can automatically identify the root cause and reasons for customer inquiries, requiring no model training or business tagging of data and having an ROI built into its insights, and can be deployed by a business in two weeks.
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Rank: #25
Visits: 9.2K 
Persana AI is an AI-powered sales automation platform that helps businesses find the best leads, send hyper-personalized outbound messages, and boost qualified leads by up to 95%.
Freemium Rank: #26 Visits: 7.7K 
Netomi is a conversational AI platform designed for business users, offering seamless integration with existing systems, deployment across multiple channels, and the ability to analyze customer communication for actionable insights
Ask Rank: #11 Visits: 100.3K 
Forethought.ai is a generative AI platform for CX automation that resolves common customer service tickets automatically and routes complex or high-priority support inquiries to the right agent, driving efficiency and ROI for top support teams.
Paid Rank: #10 Visits: 103.6K 
Gladly has introduced Gladly Sidekick, a new AI and automation platform that enables personalized self-service and works alongside their people-centered platform, Gladly Hero, to deliver personalized agent-assisted customer service
Ask Rank: #7 Visits: 211.2K 
Kore.ai is an enterprise-level conversational AI platform that offers cutting-edge technology through both voice and digital channels to automate processes for customer interactions, with a GUI-based bot builder that enables business users and developers to build context-aware, rich messaging, enterprise-grade bots.
Ask Rank: #8 Visits: 153.1K 
Zendesk AI for customer service is built on billions of real interactions, offering personalized support, empowering agents with AI tools, and providing generative AI capabilities for automated tasks and content creation
Paid Rank: #1 Visits: 81.1M 
Zia is an A.I. tool for Zoho Desk that uses contextual analysis to process customer questions, identify sentiment, assign appropriate tags, suggest solutions, and provide predictions for decision-makers.
Paid Rank: #2 Visits: 52M 
Sapling.ai is an AI-powered language model copilot and API for businesses that provides integrations with popular messaging and CRM platforms, a free AI-powered spelling and grammar checker, and offers on-premises/self-hosted deployments for enterprise teams.
Freemium Rank: #5 Visits: 856.8K 