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17 tools found

Customer Support
Operative Intelligence

Operative Intelligence is an AI-powered contact center analytics platform that can automatically identify the root cause and reasons for customer inquiries, requiring no model training or business tagging of data and having an ROI built into its insights, and can be deployed by a business in two weeks.

Customer Support
Freshdesk

Freshdesk is a customer service suite that offers AI-powered conversations, no-code bots, efficient ticket management, and a scalable knowledge base to help customers find answers faster.

Customer Support
Ada

Ada is an AI-powered customer service automation platform that helps businesses save time, money, and resources by resolving complex customer inquiries in record time, with 350+ businesses already benefiting from their services.

Customer Support
Gladly Sidekick

Gladly has introduced Gladly Sidekick, a new AI and automation platform that enables personalized self-service and works alongside their people-centered platform, Gladly Hero, to deliver personalized agent-assisted customer service

Customer Support
Sapling AI

Sapling.ai is an AI-powered language model copilot and API for businesses that provides integrations with popular messaging and CRM platforms, a free AI-powered spelling and grammar checker, and offers on-premises/self-hosted deployments for enterprise teams.

Customer Support
Persana.AI

Persana AI is an AI-powered sales automation platform that helps businesses find the best leads, send hyper-personalized outbound messages, and boost qualified leads by up to 95%.

Customer Support
DigitalGenius

DigitalGenius is a code-free customer experience platform for ecommerce and retail, powered by artificial intelligence, offering seamless customer experiences and efficient ticket handling

Customer Support
Nextiva

Nextiva, founded in 2006, is a company that provides business communications and collaboration software, offering services such as unified customer communication, live chat, and customer engagement tools, with a focus on delivering a superior customer experience

Customer Support
Zowie

Zowie is a customer service automation software designed for e-commerce, offering proactive and reactive customer service solutions, personalized responses, and AI-powered complaint handling

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