Nextiva, founded in 2006, is a company that provides business communications and collaboration software, offering services such as unified customer communication, live chat, and customer engagement tools, with a focus on delivering a superior customer experience
Paid
Rank: #3
Visits: 1M 
Zia is an A.I. tool for Zoho Desk that uses contextual analysis to process customer questions, identify sentiment, assign appropriate tags, suggest solutions, and provide predictions for decision-makers.
Paid Rank: #2 Visits: 52M 
Freshdesk is a customer service suite that offers AI-powered conversations, no-code bots, efficient ticket management, and a scalable knowledge base to help customers find answers faster.
Freemium Rank: #4 Visits: 1.8M 
Cohere.io is a screen-sharing communication tool that allows support teams and customer success teams to take control of customers' experiences with features such as cobrowsing, screen annotations, shared screens, video calls, and zero downloads.
Paid Rank: #14 Visits: 56.4K 
Persana AI is an AI-powered sales automation platform that helps businesses find the best leads, send hyper-personalized outbound messages, and boost qualified leads by up to 95%.
Freemium Rank: #26 Visits: 7.7K 
Kore.ai is an enterprise-level conversational AI platform that offers cutting-edge technology through both voice and digital channels to automate processes for customer interactions, with a GUI-based bot builder that enables business users and developers to build context-aware, rich messaging, enterprise-grade bots.
Ask Rank: #8 Visits: 153.1K 
Zowie is a customer service automation software designed for e-commerce, offering proactive and reactive customer service solutions, personalized responses, and AI-powered complaint handling
Ask Rank: #13 Visits: 63.8K 
Sapling.ai is an AI-powered language model copilot and API for businesses that provides integrations with popular messaging and CRM platforms, a free AI-powered spelling and grammar checker, and offers on-premises/self-hosted deployments for enterprise teams.
Freemium Rank: #5 Visits: 856.8K 
Simple Phones offers AI agent integration for businesses, providing prompt support, a 14-day free trial, and options to chat with a human or schedule a call for assistance.
Freemium Rank: #24 Visits: 10K 