Nextiva, founded in 2006, is a company that provides business communications and collaboration software, offering services such as unified customer communication, live chat, and customer engagement tools, with a focus on delivering a superior customer experience
Paid
Rank: #3
Visits: 1M 
Simple Phones offers AI agent integration for businesses, providing prompt support, a 14-day free trial, and options to chat with a human or schedule a call for assistance.
Freemium Rank: #24 Visits: 10K 
Sapling.ai is an AI-powered language model copilot and API for businesses that provides integrations with popular messaging and CRM platforms, a free AI-powered spelling and grammar checker, and offers on-premises/self-hosted deployments for enterprise teams.
Freemium Rank: #5 Visits: 856.8K 
Forethought.ai is a generative AI platform for CX automation that resolves common customer service tickets automatically and routes complex or high-priority support inquiries to the right agent, driving efficiency and ROI for top support teams.
Paid Rank: #10 Visits: 103.6K 
Netomi is a conversational AI platform designed for business users, offering seamless integration with existing systems, deployment across multiple channels, and the ability to analyze customer communication for actionable insights
Ask Rank: #11 Visits: 100.3K 
Zendesk AI for customer service is built on billions of real interactions, offering personalized support, empowering agents with AI tools, and providing generative AI capabilities for automated tasks and content creation
Paid Rank: #1 Visits: 81.1M 
Cohere.io is a screen-sharing communication tool that allows support teams and customer success teams to take control of customers' experiences with features such as cobrowsing, screen annotations, shared screens, video calls, and zero downloads.
Paid Rank: #14 Visits: 56.4K 
Gladly has introduced Gladly Sidekick, a new AI and automation platform that enables personalized self-service and works alongside their people-centered platform, Gladly Hero, to deliver personalized agent-assisted customer service
Ask Rank: #7 Visits: 211.2K 
Zowie is a customer service automation software designed for e-commerce, offering proactive and reactive customer service solutions, personalized responses, and AI-powered complaint handling
Ask Rank: #13 Visits: 63.8K 