AI Tools catalog

Forethought.ai is a generative AI platform for CX automation that resolves common customer service tickets automatically and routes complex or high-priority support inquiries to the right agent, driving efficiency and ROI for top support teams.

Zendesk AI for customer service is built on billions of real interactions, offering personalized support, empowering agents with AI tools, and providing generative AI capabilities for automated tasks and content creation

Zowie is a customer service automation software designed for e-commerce, offering proactive and reactive customer service solutions, personalized responses, and AI-powered complaint handling

MAAX.AI is a platform that optimizes coaching and influencer strategies by developing a custom chatbot using user data.

Gladly has introduced Gladly Sidekick, a new AI and automation platform that enables personalized self-service and works alongside their people-centered platform, Gladly Hero, to deliver personalized agent-assisted customer service

Netomi is a conversational AI platform designed for business users, offering seamless integration with existing systems, deployment across multiple channels, and the ability to analyze customer communication for actionable insights

Simple Phones offers AI agent integration for businesses, providing prompt support, a 14-day free trial, and options to chat with a human or schedule a call for assistance.

Cohere.io is a screen-sharing communication tool that allows support teams and customer success teams to take control of customers' experiences with features such as cobrowsing, screen annotations, shared screens, video calls, and zero downloads.

Jochem.ai is an internal knowledge assistant that enhances an organization's current tooling and empowers customer care agents to tackle every question.