Zia is an A.I. tool for Zoho Desk that uses contextual analysis to process customer questions, identify sentiment, assign appropriate tags, suggest solutions, and provide predictions for decision-makers.
Paid
Rank: #2
Visits: 52M 
Cohere.io is a screen-sharing communication tool that allows support teams and customer success teams to take control of customers' experiences with features such as cobrowsing, screen annotations, shared screens, video calls, and zero downloads.
Paid Rank: #14 Visits: 56.4K 