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Brainfish

price
similarweb
rating
Pricing
Monthly visits
Paid
8.7K
#41

Brainfish is an advanced AI technology that helps customers self-answer questions, provides real-time insights, and reduces inbound ticket volume for support teams by learning and delivering accurate, relevant answers.

FEATURES

  • 💬 Instant self-answering: Brainfish uses advanced AI to help customers self-answer their questions instantly, reducing inbound ticket volume for your team.
  • 📈 Real-time insights: Real-time insights into customer concerns help your CX team improve your knowledgebase content, increasing resolution rates and answer quality.
  • 🤖 Bespoke AI technology: Brainfish uses bespoke AI technology that learns your content to deliver accurate, relevant answers.
  • 🚀 Content migration: The Brainfish team will import your content from various sources, including Zendesk Help Center, Freshdesk, Intercom, HTML, Markdown, PDF, and more.
  • 📊 Analytics: Use analytics to learn about your customers and improve your customer content.

USE CASES

  • 💬 Instant Self-Answering: Brainfish uses advanced AI to help customers self-answer their questions instantly, reducing inbound ticket volume for your support team.
  • 📈 Real-time Insights: Real-time insights into customer concerns help your CX team improve your knowledgebase content, increasing resolution rates and answer quality.
  • 📥 Content Migration: Brainfish team will import your content from various sources like Zendesk Help Center, Freshdesk, Intercom, HTML, Markdown, PDF, etc.
  • 🤖 Bespoke AI Technology: Brainfish uses bespoke AI technology that learns your content to deliver accurate, relevant answers.
  • 📊 Analytics: Use analytics to learn about your customers and improve your customer content.

ADDITIONAL INFO

Release
2022
Location
Australia
Employees
1 - 10
Platforms
Laptop

Rate Brainfish

FAQ

A Monthly Brainfish Visitor is a unique visitor that uses your implementation of Brainfish to ask a question and get an answer. The visitor must interact with your Brainfish Help Center or Widget in order to count as a Monthly Brainfish Visitor.
Yes, Brainfish can be integrated into existing help desk software with minimal setup required. It integrates with a range of popular help desk software such as Zendesk and Intercom.
Brainfish uses machine learning algorithms to analyze customer queries and provide instant responses. It learns from your content as it's added, requiring no training, waiting, or configuration.

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