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EmailTree.ai

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similarweb
rating
Pricing
Monthly visits
Paid
39.2K
#67
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EmailTree.ai is a platform that uses generative AI to streamline email management, providing employees with the resources and information they need to succeed, handling routine queries, and offering customer service email templates to cut response times

FEATURES

  • 📧 Emailtree.ai: Streamline your email management with generative AI, allowing employees to access knowledge and insights needed to exceed customers’ expectations

USE CASES

  • 💬 Streamline Your Email Management: EmailTree.ai allows employees to access the knowledge and insight needed to exceed customers’ expectations, letting them focus on what they need to do instead of how to access it.
  • 🔍 Enhanced Search Capabilities: EmailTree.ai’s Chrome extension displays search results based on the most-used blocks, and similar functionality has been added for Zendesk users.
  • 📝 AI Writing Tools: EmailTree.ai can scan customer emails to determine their needs and the key elements of their message, prioritize customer issues, and schedule email responses for a specific time in the future.
  • 📈 Improve Customer Satisfaction: EmailTree.ai can analyze customer intent and mood to suggest appropriate responses, and can use sentiment detection to identify customers with ongoing issues and escalate them to the top of the queue.
  • 🤝 Responding to Customer Complaints: EmailTree.ai provides examples of how to respond to customer complaints, including addressing incomplete information, using natural language processing, and escalating issues to the appropriate team.

ADDITIONAL INFO

Release
2019
Location
Luxembourg
Employees
11 - 50
Platforms
Laptop, Code
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FAQ

EmailTree.ai is a platform that empowers organizations to automate workflows in IT, HR, and customer support from day one, achieving seamless scalability.
EmailTree.ai automates email responses by importing FAQs or common questions and integrating with CRM systems where applicable. It suggests the best answers based on the imported data and can be customized based on customer names and data. The more emails it processes, the smarter it gets.
To start using EmailTree.ai, you can begin a free trial to leverage the power of generative AI and boost customer satisfaction. Determine the specific tasks and customer inquiries you want the AI assistant to handle, gather and organize your knowledge base with ease, and embed the AI self-service support assistant into your website.

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