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Chatfuel

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Chatfuel is a messaging platform that allows e-commerce marketers and business owners to increase lead generation and qualification, upsell, cross-sell, and boost revenue on WhatsApp, and also offers a no-code chatbot builder that minimizes the number of clicks it takes from build to launch your chatbot, and can help with SEO, content marketing, ads, and more.

FEATURES

  • 😎 Boost commerce on WhatsApp with Chatfuel: Chatfuel is a messaging platform for e-commerce marketers and business owners who aim to increase lead generation and qualification, upsell, cross-sell, and boost revenue on WhatsApp.
  • 🤝 Unlimited agents on one number: Improve customer service and response times by allowing multiple agents to handle messages within a single WhatsApp number.
  • ✅ Green badge verification: Get the verified green badge with Chatfuel, the official provider of the WhatsApp API.
  • 🔄 Integration with ChatGPT: Maximize your WhatsApp number potential, enhance customer engagement, and drive growth by seamlessly integrating ChatGPT.
  • 🌐 Exceptional customer support and data protection: Get the fastest customer support with a 24/7 availability and 99.99% service uptime for industry-leading reliability

USE CASES

  • 💬 Customer Support: Chatfuel provides a messaging platform for e-commerce marketers and business owners to improve customer service and response times by allowing multiple agents to handle messages within a single WhatsApp number.
  • 🔒 Verification: Chatfuel offers green badge verification, which is the official provider of the WhatsApp API, to enhance customer engagement and drive growth.
  • 🤖 Integration: Chatfuel seamlessly integrates with ChatGPT to maximize WhatsApp number potential and bring engagement ideas to life for merchants.
  • 📈 Analytics: Chatfuel provides analytics to track and measure the performance of your chatbot and improve customer engagement.
  • 🚀 Fast Support: Chatfuel’s support team is available 24/7 and usually responds within 5 minutes, ensuring the fastest customer support in the industry.

ADDITIONAL INFO

Release
2015
Location
USA
Employees
11 - 50
Annual Rev
2M - 5M
Tech Used
Nginx, Next.js, Next.js, Tailwind CSS, Node.js, React

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FAQ

A Q&A chatbot is a type of chatbot designed specifically for handling FAQs (Frequently Asked Questions). It provides quick and accurate answers to common questions, improving customer experience and relieving the workload of customer support teams.
Improves customer experience by providing quick and accurate answers to common questions.elieves the workload of customer support teams by handling routine inquiries, allowing them to focus on more complex tasks.an be integrated with various platforms such as websites or messaging apps, making them a versatile tool for businesses of all sizes.
Gather FAQs: Start by making a list of the most common questions that your customers ask, as this list is the foundation for your chatbot's knowledge base.rganize FAQs: Group similar questions together and give each group a label or category.

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