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AIPEX Virtual Concierge

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Freemium
2.8K
#71
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AIPEX is an AI-powered platform that provides voice and touchscreen technology solutions to hospitality and senior living use cases, delivering innovative ways for hotels and vacation rentals to enhance guest experience and promote repeat bookings.

FEATURES

  • 🤖 AI-Powered Guest Engagement: The website offers AI-powered tools for guest engagement, including personalized greetings, curated information, and reservation management.
  • 📱 Mobile-Friendly: The AI tools are accessible for free on mobile devices, allowing guests to conveniently self-serve and access the offered features on the go.
  • 📈 Efficiency and Guest Satisfaction: By enabling self-service and providing extensive information, the system aims to enhance operational efficiency and reduce guest frustrations, ultimately improving satisfaction.
  • 🔢 Reservation Management: The AI system identifies gaps between reservations and provides offers for guests to extend their stay, as well as promotes repeat bookings through notifications and digital signage.
  • ✨ Exceed Guest Expectations: The AI technology is designed to surprise guests by exceeding their expectations, for example, by greeting them by name and including video welcome messages.

USE CASES

  • 🏨 Self-service check-in: AIPEX allows guests to check in and access information about their stay, reducing the need for front desk assistance and improving efficiency.
  • 🎥 Personalized greetings: The system can greet guests by name and provide video welcome messages, enhancing their experience and making them feel welcomed.
  • 📚 Curated information: AIPEX shares extensive curated information about the property and surrounding areas, helping guests plan their stay and explore new places.
  • 🔄 Reservation extensions: The system identifies gaps between reservations and provides offers for guests to extend their stay, promoting repeat bookings.
  • 📞 Digital signage and notifications: AIPEX uses digital signage and notifications to keep guests informed about their stay and any updates or changes.

ADDITIONAL INFO

Release
2017
Location
USA
Employees
1 - 10

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FAQ

To get started with the Virtual Concierge, you can sign up for AIPEX and optionally get an Amazon Echo device from a retailer. When you sign up, 30 credits are added to your subscription, and you can purchase more as you like. One credit is consumed per day for each property you have.
AIPEX allows guests to self-serve, which leads to a more efficient operation and fewer frustrations for guests. It surprises guests with AI that exceeds their expectations, enhances their experience by greeting them by name, including video welcome messages, and sharing extensive curated information. The system identifies gaps between reservations, then provides offers for guests to extend their stay. Further, it promotes repeat bookings with notifications and digital signage.
Yes, AIPEX is available as a self-service solution for individual owners of vacation rental properties or smaller short-term rental property managers. It is also available as a turnkey solution, which includes content curation as well as ongoing dedicated support.

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